Contact Us

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Phone: +33 644655475
Email: contact@paloma-tech.com

Support available 7/7 from 9:00 to 20:00

Address: 71-75 Shelton Street
Covent Garden
London
WC2H 9JQ

FREQUENTLY ASKED QUESTIONS

How can I track my order?

Once your order has been shipped, you will receive an email with tracking information to monitor your delivery.

Do you offer international shipping?

We currently offer shipping within Europe only. Please check our shipping page for specific destinations

How long will it take to receive my order?

Standard delivery is 4-6 working days within Europe. For faster delivery options, please check the available services at checkout.

Can I change or cancel my order after placing it?

Once your order has been processed, we are unable to make changes. However, you can contact our customer support team immediately, and we will do our best to assist you.

What should I do if my product is damaged or faulty?

If your item is damaged or faulty, please contact us immediately with your order number and photos of the damaged product. We will arrange a return or replacement.